The term Potluck Yarn’s Store ‘us’ or ‘we’ refers to the owner of the website whose registered office is 232 Elm Street, Barton, VT 05822. The term ‘you’ refers to the user or viewer of our website.
All sales are final. However, we want you to be pleased with your order. We guarantee our products to be as described. If you feel this is not the case with your purchase, please direct all queries to
Any returns are processed at our fulfillment center and must be pre-approved for return. Please include a copy of your invoice and the Return Authorization Number with any return.
Downloadable products are not returnable.
Our Returns Guidelines are as follows:
- If we have made an error on your order, items in original condition may be returned for a store credit within 14 days of purchase.
- We’re sorry, but due to copyright laws, we do not accept book or pattern returns.
- We do not make exchanges. Returns and new purchases are treated as two separate transactions. When we receive your return, we will post a credit to your customer account for the value of your returned goods, and then notify you via email as soon as the credit has been posted, so that you can apply it to a future order. Credit cannot be applied retroactively to an order already in progress.
Customers using Paypal. If your account is not verified it may take up to 7 business days to process your order. This allows the payment to clear your bank and Paypal. All orders will be handled as quickly as possible. Please note, payment will be make to Cherry Tree Hill, Inc.
Terms / Conditions of Use
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to patterns, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.